Shipping policy
Shipping Policy:
- All orders will be processed and shipped within 1-3 business days of purchase.
- Standard shipping fee rates are divided into Zone 1 and 2 (only include countries in the EU).
- The customer is responsible for all duties and taxes for international orders.
- We are not responsible for any lost or stolen packages and strongly encourage customers to purchase shipping insurance.
- In the event of a returned package, the customer will be responsible for return shipping costs.
- If there is an issue with your order, please contact us within 14 days of delivery.
- We do not ship orders outside of the European Union.